Yes — every site we look after is on one, and the reason is straightforward. Hosting, backups and an SSL certificate cost money every month, and somebody has to notice when something breaks. Essentials is the floor, and for most businesses it is all they ever need

Yes, and we will show you how. Every site comes with access to our drag-and-drop editor and training on it, in person or on a call — most people are comfortable inside half an hour, changing prices, opening hours, photos and text whenever they like. If you would rather not, 30 minutes of changes a month is included in every plan.

Your domain is yours and your content is yours, always. The site is built on our platform, which is what keeps it fast, secure and looked after. If you ever decide to go elsewhere we will hand over your content and point your domain wherever you want it. No hostage-taking.

No — and be wary of anyone who says they will. Nobody controls Google’s results, and an agency promising a position is either guessing or hoping you will not check. What we can do is the work that reliably improves your chances, and show you every month exactly what we did, what it cost and what came back.

That happens, and it is not a problem. We will tell you before we start if something is going to run over, and additional time is charged at an agreed hourly rate — no surprise invoices. If you regularly need more, Visibility includes two hours a month and Growth includes four.

Essentials runs for 12 months, and you can leave at the end of any term with 30 days’ notice. Visibility and Growth ask for a twelve-month minimum, because search and advertising simply do not show their worth in eight weeks — we would rather say that upfront than take your money for a quarter and disappoint you.